Airport Service Agent (Part-Time) — Customer Care & Logistics

FedEx Corporation; St. Thomas (MO); On-site; USD 19,000 - 25,000; Part time

Job summary

FedEx Express is seeking a part-time Service Agent at Cyril E. King Airport, St. Thomas, USVI. You will handle counter service, package tracing, and inquiries about FedEx products, while supporting Station Ops Manager with administrative tasks.

The role requires a High School degree, clerical experience, strong communication, and the ability to lift heavy packages. TOEIC 450+ and fluent English are required; flexible shifts are expected.

Qualifications

• High School degree or equivalent.
• 18 months service agent or clerical experience.
• Typing, filing and computer literacy required.
• Excellent communication and interpersonal skills.
• Clear and articulate speaking voice.
• Clean cut and neat appearance.
• Pass Reading/Listening/Sorting/Math Basic Skills Test.
• Lift 70 lbs and handle packages up to 150 lbs with equipment.
• Fluent in local language and English per TOEIC results.
• TOEIC score minimum 450.
• Able to work variable shifts.

Responsibilities

• Provide over-the-counter customer service and clerical support.
• Trace packages, answer questions about FedEx products and services.
• Prepare various operations reports and handle airway bills.
• Maintain neat counter area and uniforms; assist with sales leads.

Skills

Typing

Filing

Computer literacy

Communication skills

Organizational skills

TOEIC 450+

Fluent English

Heavy lifting

Shifts flexibility

Education

High School degree/Equivalent

Job description

FedEx Express is seeking a part-time Service Agent at Cyril E. King Airport, St. Thomas, USVI. You will handle counter service, package tracing, and inquiries about FedEx products, while supporting Station Ops Manager with administrative tasks.

The role requires a High School degree, clerical experience, strong communication, and the ability to lift heavy packages. TOEIC 450+ and fluent English are required; flexible shifts are expected.