TSA Airport Screening Operations Manager

Culmen International; Atlantic City (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Culmen International seeks an experienced Airport Screening Operations Manager to lead day-to-day passenger and baggage screening at Atlantic City, NJ. The role focuses on staffing coverage, TSA compliance, throughput and overall mission performance.

You will guide frontline supervisors, coordinate with TSA and airport stakeholders, and drive data-informed improvements to screening effectiveness and passenger experience.

Qualifications

• Bachelor's degree or equivalent
• Experience in aviation security operations
• Experience using operational data to improve throughput and staffing

Responsibilities

• Lead daily passenger checkpoint and checked-baggage screening operations.
• Manage STSO and other supervisory roles across shifts.
• Develop and adjust schedules based on passenger volumes and flight schedules.
• Monitor throughput, wait times, staffing utilization and security effectiveness.
• Coordinate with TSA/FSD and airport stakeholders on daily needs.
• Lead implementation of new TSA screening procedures and directives.
• Identify risks and gaps and implement corrective actions.
• Support incident response and surge staffing as needed.
• Develop frontline supervisors and foster accountability, security and customer service.
• Use metrics to identify improvement opportunities and drive performance.

Skills

Leadership

Aviation security

Staffing management

TSA SPP experience

Screening operations

Education

Bachelor's degree

Job description

Lead the Operation. Empower the Team. Keep the Mission Moving.

Culmen International is seeking an experienced Airport Screening Operations Manager to support the TSA in Atlantic City, NJ.

This is an exciting opportunity for experienced aviation security and operations leaders who thrive in fast-paced, mission-critical environments and know how to turn strong teams, smart staffing, and operational data into exceptional performance.

Reporting to the Task Order Project Manager, the Operations Manager will lead day-to-day passenger and baggage screening operations, ensuring effective staffing and supervision, TSA compliance, efficient passenger throughput, and strong operational performance.

Be at the Center of Mission Success

Every day at an airport brings new operational demands. Successful screening operations require leaders who can anticipate challenges, deploy people effectively, make sound decisions, and keep teams focused on both security and the passenger experience.

As an Airport Screening Operations Manager with Culmen International, you will have the opportunity to lead frontline operations where your decisions have an immediate impact on workforce readiness, screening performance, passenger throughput, and the overall effectiveness of the mission.

If you are an experienced operational leader who excels at bringing together people, performance, security, and service, we want to hear from you.

• Lead daily passenger checkpoint and checked-baggage screening operations.
• Manage STSOs and other operational supervisors, maintaining effective supervisory coverage across shifts.
• Develop and adjust operational schedules based on passenger volumes, flight schedules, staffing availability, and screening requirements.
• Monitor checkpoint wait times, passenger throughput, staffing utilization, security effectiveness, and overall operational performance.
• Coordinate with TSA/FSD personnel and airport stakeholders on daily operational requirements.
• Lead the implementation of new or revised TSA screening procedures and directives.
• Identify operational risks, performance gaps, and workforce issues and implement appropriate corrective actions.
• Support incident response, irregular operations, contingency staffing, and surge requirements.
• Develop frontline supervisors while reinforcing a culture of accountability, professionalism, security effectiveness, and customer service.
• Use operational data and performance metrics to identify opportunities and drive continuous improvement.

• Prior STSO, Transportation Security Manager, SPP Operations Manager, or comparable experience.

• TSA SPP experience.

• Experience with both passenger and checked-baggage screening.

• Bachelor's degree or equivalent combination of education and experience.

• Experience using operational data to improve throughput, staffing efficiency, and screening performance.