Airport Return Agent — Flexible Shifts, PTO & 401k

Enterprise Mobility; Honolulu (HI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Employee discount

401k with match

Profit sharing

Health insurance

Life insurance

Dental insurance

Vision insurance

Training and development

Job summary

Enterprise Mobility has a full-time Return Agent opportunity at the Honolulu International Airport. The position offers a 40-hour work week with three schedule options and a starting pay rate of $18.56/hour.

Benefits include paid time off, health, dental, vision, life insurance, 401k with match, profit sharing, employee discounts, and training opportunities. The Return Agent greets customers, manages the rental return process, documents charges, checks for damage, and ensures accurate

Qualifications

• Must be at least 18 years old.
• Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents in past 3 years.
• No drug or alcohol related conviction on driving record in past 5 years.
• Authorized to work in the United States and not require sponsorship now or in the future.
• Must be able to work 40 hours per week based on business needs.

Responsibilities

• Greet customers on arrival using prescribed dialogue.
• Check for personal belongings and process lost and found items.
• Explain rental charges and provide accurate receipts.
• Provide professional information about transportation to the airport terminal.
• Inquire about service and document dissatisfaction.
• Inspect vehicle for damage and direct to damage/loss report.
• Verify fuel level and gas gauge status.
• Complete service alerts for mechanical or body damage.
• Track vehicles on hold and ensure correct lot movement.
• Tag grounded or maintenance-needed vehicles and route accordingly.
• Keep the lot organized for access and traffic flow.
• Know rental documents, fuel services, surcharges and coverages.
• Understand damage/loss reporting procedures.

Job description

Enterprise Mobility has a full-time Return Agent opportunity at the Honolulu International Airport. The position offers a 40-hour work week with three schedule options and a starting pay rate of $18.56/hour.

Benefits include paid time off, health, dental, vision, life insurance, 401k with match, profit sharing, employee discounts, and training opportunities. The Return Agent greets customers, manages the rental return process, documents charges, checks for damage, and ensures accurate