Airport Retail Shift Supervisor - Team Lead & Service

Dufry Careers; Seattle (WA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off (vacation, flex or sick)

Holiday pay

Employee discounts

Job summary

Avolta is seeking a Shift Supervisor for its Duty Free stores at SeaTac International Airport. You will assist the General Manager and Operations Manager, manage a team, and ensure outstanding customer service during all store hours.

The role requires supervising staff, ensuring proper cash handling, and meeting daily sales targets in a fast-paced, high-volume retail environment. Equal opportunity employer.

Qualifications

• One or more years working as a supervisor in a retail setting.
• Experience working in a retail setting.
• Provides supervision and support to store staff.
• Works with on-site sales representatives.
• Approachable and interactive leadership qualities.
• Ability to work in a fast-paced environment.
• Good time-management skills and multi-tasking abilities.
• Good problem-solving skills.

Responsibilities

• Oversee daily operation of our stores and provide excellent customer service.
• Provide staff training and coaching on a daily basis.
• Conduct store opening/closing procedures and shift changes.
• Handle cash register responsibilities, deposits, and end-of-shift reconciliation.

Skills

Leadership

Team supervision

Customer service

Time management

Problem solving

Education

High School Diploma or equivalent

Job description

Avolta is seeking a Shift Supervisor for its Duty Free stores at SeaTac International Airport. You will assist the General Manager and Operations Manager, manage a team, and ensure outstanding customer service during all store hours.

The role requires supervising staff, ensuring proper cash handling, and meeting daily sales targets in a fast-paced, high-volume retail environment. Equal opportunity employer.