Airport Restaurant Supervisor: Service Excellence

OHM Concession Group, LLC; St. Louis (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

OHM Concession Group, LLC is seeking a Restaurant Supervisor to oversee daily operations at the St. Louis Lambert International Airport location. You will lead a team, ensure high service standards, and maintain food quality and safety in a fast-paced travel hub.

The role emphasizes staff coaching, scheduling, inventory management, and adherence to health regulations while delivering friendly, efficient guest experiences to travelers and airport staff.

Qualifications

• Experience in a supervisory role within restaurant or hospitality settings.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, airport environment.
• Knowledge of food safety standards and health regulations.
• Problem-solving skills for handling guest concerns.
• Flexible availability including weekends and holidays.
• High school diploma or equivalent; hospitality/management training is a plus.

Responsibilities

• Supervise and coordinate daily restaurant activities to ensure smooth operations.
• Lead, train, and motivate staff to deliver exceptional customer service.
• Monitor food preparation and presentation for quality and consistency.
• Ensure adherence to health, safety, and sanitation regulations.
• Handle customer inquiries and resolve issues promptly and professionally.
• Manage inventory, orders, and cost controls to meet operational needs.
• Assist with scheduling and staffing to cover peak periods.
• Collaborate with management on promotions and service improvements.
• Maintain a clean, welcoming dining environment for guests and employees.

Skills

Leadership

Staff management

Communication

Customer service

Food safety knowledge

Airport setting experience

Problem solving

Flexibility with shifts

Education

High school diploma or equivalent

Job description

OHM Concession Group, LLC is seeking a Restaurant Supervisor to oversee daily operations at the St. Louis Lambert International Airport location. You will lead a team, ensure high service standards, and maintain food quality and safety in a fast-paced travel hub.

The role emphasizes staff coaching, scheduling, inventory management, and adherence to health regulations while delivering friendly, efficient guest experiences to travelers and airport staff.