Airport Restaurant General Manager — High-Volume Leadership & Growth

SSP Group plc; Dulles Town Center (VA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Comprehensive Benefits

Career Progression

Airport environment

Job summary

SSP America at Gatsby Restaurant in Dulles International Airport is seeking a Restaurant General Manager to lead a high-volume operation with a focus on guest satisfaction and safety.

You will oversee Front and Back of House, ensure food quality and safety, control costs, lead and develop the team, maintain brand standards, and manage merchandising, office processes, and budgeting to drive strong performance.

Qualifications

• Minimum of a high school diploma; associate degree or coursework preferred.
• 4+ years of restaurant management in a full-service environment with bar experience.
• Proficiency in MS Office and POS systems; strong organizational abilities.
• Excellent communication, able to work with executives and diverse teams; strong conflict resolution.

Responsibilities

• Oversee Front and Back of House Operations.
• Ensure Food Quality and Safety.
• Control Costs and drive profitability.
• Lead and Develop the Team; mentor staff.
• Maintain Systems and Standards; ensure brand compliance.
• Office Management and administrative duties.
• Forecasting and Budgeting to support targets.
• Problem Solving and quick decision making.

Skills

Leadership

Communication

Team development

Conflict resolution

POS systems

MS Office

Education

High School Diploma

Associate degree preferred

Tools

MS Office

POS systems

Job description

SSP America at Gatsby Restaurant in Dulles International Airport is seeking a Restaurant General Manager to lead a high-volume operation with a focus on guest satisfaction and safety.

You will oversee Front and Back of House, ensure food quality and safety, control costs, lead and develop the team, maintain brand standards, and manage merchandising, office processes, and budgeting to drive strong performance.