Airport Ramp Team Lead with Flight Privileges and Benefits

Unifi; Cedar Rapids (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

Full-time schedule (30+ hrs/week)

Paid time off

Medical, dental and vision insurance

401k for all employees

Exclusive discounts and wellness 프로그램

Job summary

Unifi is seeking individuals to join our growing team who are passionate, have integrity, and empathetic to how their words and decisions affect colleagues, customers, and partners. The role leads a team of agents handling arrivals, ticketing, check-in, baggage services, reservations, and related queries.

The position focuses on passenger service during arrivals, ticketing, and boarding, with opportunities to support other queries or complaints as needed.

Qualifications

• Must have a High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• May need to obtain credentials as per airport, state or customs requirements.

Responsibilities

• Lead a team of agents in ramp service duties.
• Marshal the aircraft on the ramp for all arriving, departing and towed aircraft.
• Perform wing walker duties to protect the aircraft wing from equipment.
• Load, unload, sort and transfer passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loaders or baggage carts.
• Operate ramp equipment like bag tugs, belt loaders, aircraft tow tractors, water servicing vehicles, and lavatory servicing vehicles.
• May be assigned cabin service duties like servicing the aircraft, cleaning lavatories and cabin, restocking supplies, and other items.
• Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
• Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position.

Skills

Team leadership

Customer service

Communication

Education

High School diploma, GED or equivalent education

Job description

Unifi is seeking individuals to join our growing team who are passionate, have integrity, and empathetic to how their words and decisions affect colleagues, customers, and partners. The role leads a team of agents handling arrivals, ticketing, check-in, baggage services, reservations, and related queries.

The position focuses on passenger service during arrivals, ticketing, and boarding, with opportunities to support other queries or complaints as needed.