Airport Ramp Specialist

AVFLIGHT CORPORATION

Lansing (MI)

On-site

USD 18,000 - 26,000

Full time

2 days ago

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Job summary

AVFLIGHT CORPORATION in Lansing, MI seeks a flexible customer service agent for airport operations. Duties include assisting passengers, issuing tickets, computing fares, and handling baggage with attention to safety and efficiency.

Roles involve cargo handling, ramp work, aircraft cleaning, and marshalling equipment in varying shifts including early mornings and weekends. Requirements include HS diploma or GED, ability to lift 50 lbs, strong English skills, and willingness to work outdoors in

Qualifications

Excellent communication skills.
Ability to read and write English; bilingual skills are a plus.
Ability to work efficiently under time constraints.
Strong attention to detail.
Be pleasant with others and cooperative on the job.
Must pass background check and pre-employment drug test.

Responsibilities

Provide efficient, friendly service to all customers.
Prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, and collect excess baggage charges.
Handle reservations, standby, luggage, cabin availability and in‑flight supplies arrangements.
Guide passengers from the terminal to the aircraft for safe transport.
Load and unload cargo and transport it between terminals and aircraft.
Marshalling aircraft and equipment; operate ground equipment (tugs, belt loaders).
Clean and service cabin interiors, including cockpit and lavatories.
Use safety equipment and provide de-icing service when needed.
Perform other duties as assigned.