Airport Ramp & Cargo Specialist

AVFLIGHT CORPORATION; Alcoa (TN); On-site; USD 18,000 - 26,000; Full time

Job summary

AVFLIGHT CORPORATION in Knoxville, TN is seeking a customer service/ground operative. The role involves assisting passengers, handling ticketing and baggage, and supporting cargo operations in a fast-paced airport environment.

Responsibilities include guiding passengers, loading cargo, marshalling aircraft, operating ground equipment, and maintaining cabin and aircraft cleanliness. Must be 18+, HS diploma or GED, and able to work varied shifts, including weekends and holidays.

Qualifications

• Excellent communication skills.
• Ability to push/pull/lift 50 lbs for extended periods.
• Ability to read and write English; bilingual skills a plus.
• Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays.
• Must be 18 years or older.
• High School diploma or GED equivalent.

Responsibilities

• Provide efficient, friendly service to all of our customers.
• Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges.
• Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies.
• Guide passengers from the terminal to and from aircraft ensuring a safe path at all times.
• Perform the loading and unloading of cargo on and off aircraft.
• Transport cargo between terminals and aircraft.
• Physical handling of freight and company material.
• Marshalling aircraft and equipment.
• Operate ground equipment, including tugs and belt loaders.
• Clean and service cabin interiors, including cockpit, lavatories and draining lavatories.
• Use safety related equipment and provide de-icing service to the aircraft when needed.
• Perform other duties as assigned.

Skills

Excellent communication skills

Ability to push/pull/lift 50 lbs

English literacy (read/write)

18+ years old

Education

High School/GED Equivalent

Job description

AVFLIGHT CORPORATION in Knoxville, TN is seeking a customer service/ground operative. The role involves assisting passengers, handling ticketing and baggage, and supporting cargo operations in a fast-paced airport environment.

Responsibilities include guiding passengers, loading cargo, marshalling aircraft, operating ground equipment, and maintaining cabin and aircraft cleanliness. Must be 18+, HS diploma or GED, and able to work varied shifts, including weekends and holidays.