Airport Passenger Support Lead - Southwest

Prospect International Airport Services; Denver (CO); Presencial; USD 27 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Earned wage access

Medical insurance

Dental insurance

Vision insurance

AFLAC coverage

Employee discounts

PTO

Resumo da oferta

Prospect International Airport Services seeks a Passenger Assistance Supervisor - Southwest to lead a team of agents across shifts at the airport, ensuring safe and efficient passenger assistance operations. You will supervise leads and agents, manage dispatch, and coordinate with management on issues and training.

Requirements include a high school diploma, 18+ years old, a valid driver's license, and the ability to obtain credentials.

Qualificações

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Possess a valid Driving License.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• One year of relevant work experience in the aviation or ground handling industry (preferred).

Responsabilidades

• Supervise team of leads and agents in passenger assistance duties.
• Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
• Communicate with the manager concerning any problems or issues.
• Schedules and conducts shift meetings.
• Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
• Monitors and enforces safe working conditions in accordance with regulatory requirements, policies and safety procedures.
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Formação académica

High School diploma, GED or equivalent education

Descrição da oferta de emprego

Prospect International Airport Services seeks a Passenger Assistance Supervisor - Southwest to lead a team of agents across shifts at the airport, ensuring safe and efficient passenger assistance operations. You will supervise leads and agents, manage dispatch, and coordinate with management on issues and training.

Requirements include a high school diploma, 18+ years old, a valid driver's license, and the ability to obtain credentials.