Airport Passenger Services Supervisor

Unifi Aviation, LLC; Austin (TX); On-site; USD 24,435 - 34,801; Part time

Benefits offered by this job

Flight privileges

Weekly pay

401k for all employees

Medical, Dental and Vision Insurance

Paid time off

Exclusive discounts and wellness

Job summary

Unifi Aviation, LLC in Austin, TX is seeking a Part-Time Passenger Service Lead to oversee a team of agents and deliver customer service to travelers across arrivals, check-in, boarding, and baggage support. You will ensure smooth operations, direct passengers through security and immigration, and assist those with special needs.

The role requires handling ticketing and check-in duties with a focus on safety and compliance.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills essential.
• Ability to lead a team of agents and manage shifts.

Responsibilities

• Lead a team of agents in customer service duties.
• Assist passengers with arrivals, check-in, boarding, and baggage services.
• Operate ticketing and check-in systems and resolve related issues.
• Direct passengers through Customs, Immigration, and Quarantine.
• Ensure safety and enforce company policies.

Skills

Customer service

Team leadership

Communication skills

Problem solving

Education

High School diploma, GED or equivalent

Tools

Ticketing system

Job description

Unifi Aviation, LLC in Austin, TX is seeking a Part-Time Passenger Service Lead to oversee a team of agents and deliver customer service to travelers across arrivals, check-in, boarding, and baggage support. You will ensure smooth operations, direct passengers through security and immigration, and assist those with special needs.

The role requires handling ticketing and check-in duties with a focus on safety and compliance.