Airport Passenger Services Specialist: Baggage & Reservations

Worldwide-Flight-Services-3e56de5d; Phoenix (AZ); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

DailyPay access

Awards program

Medical benefits

Travel discounts

Wellness program

401k plan

Internal mobility

Job summary

Worldwide Flight Services in Phoenix, AZ is seeking an Agent, Passenger Service to provide reservations, tickets, baggage handling and travel information to passengers.

This part-time position at Sky Harbor International Airport offers $18.00 per hour, requires a high school diploma or GED and at least 1 year of customer service experience.

You'll assist at boarding, process baggage claims and support security procedures while helping maintain operational efficiency and customer satisfaction.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service experience preferred.
• Ability to work varied shifts, including weekends and nights.

Responsibilities

• Make reservations, issue tickets and itineraries, and compute fares for passengers.
• Handle baggage check-in and provide general travel information.
• Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
• Process airfreight shipments and prepare documentation for domestic and international shipments.
• Maintain security compliance and report breaches or suspicious activities.

Skills

Reservations

Ticketing

Baggage handling

Customer service

Flight information

Security compliance

Communication

Education

High school diploma or GED

Job description

Worldwide Flight Services in Phoenix, AZ is seeking an Agent, Passenger Service to provide reservations, tickets, baggage handling and travel information to passengers.

This part-time position at Sky Harbor International Airport offers $18.00 per hour, requires a high school diploma or GED and at least 1 year of customer service experience.

You'll assist at boarding, process baggage claims and support security procedures while helping maintain operational efficiency and customer satisfaction.