Airport Passenger Services Agent — Flight Privileges

Unifi Aviation, LLC; South Burlington (VT); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

Time off

Health benefits

401k

Discounts

Job summary

Unifi Aviation, LLC in Vermont is seeking friendly, reliable individuals to join our team as airport passenger service associates. You will provide outstanding customer service across arrivals, check-in, boarding, baggage services, and reservations, handling inquiries and complaints with professionalism.

Paid training is provided; flight privileges are offered after 30 days for employees and eligible family members.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport/state/customs.
• At least two years of customer service experience.

Responsibilities

• Provide outstanding customer service to passengers during arrivals, check-in, boarding and baggage handling.
• Handle ticketing, check-in, reservations and resolve related inquiries and complaints.
• Direct passengers through Customs, Immigration and Quarantine and communicate itinerary information.
• Maintain a visible presence in customer-facing situations and follow safety procedures.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Tools

Ticketing system

Job description

Unifi Aviation, LLC in Vermont is seeking friendly, reliable individuals to join our team as airport passenger service associates. You will provide outstanding customer service across arrivals, check-in, boarding, baggage services, and reservations, handling inquiries and complaints with professionalism.

Paid training is provided; flight privileges are offered after 30 days for employees and eligible family members.