Airport Passenger Service Agent: Wheelchair Support

Unifi Aviation LLC; Milwaukee (WI); Sur place; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Medical, Dental, and Vision Insurance

Paid Time Off

Travel Discounts

Tuition Discounts

Résumé du poste

Prospect Airport Services in Milwaukee, WI is seeking a Passenger Service Assistant (Wheelchair Agent) to assist passengers with wheelchair needs throughout their airport journey, from curbside to aircraft. This role emphasizes safe, respectful, and professional service.

You will help with check-in, baggage handling, navigating terminals, and boarding when required, while adhering to safety policies and airline procedures. A high school diploma and English proficiency are required.

Qualifications

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain and maintain all required airport credentials and security clearances.
• Proficiency in English to communicate effectively with passengers and team members.
• Strong customer service skills, reliability, and a willingness to help others.
• Ability to work independently and as part of a team.

Responsabilités

• Provide wheelchair assistance to passengers throughout the airport while delivering excellent customer service.
• Assist passengers with check-in, baggage handling, baggage claim, and navigating airport terminals.
• Safely assist passengers when boarding or exiting aircraft, including navigating aircraft stairs when required and authorized.
• Collect wheelchairs from airport concourses and return them to designated staging areas.
• Follow all company, airline, airport, and safety policies and procedures.
• Communicate professionally and respectfully with passengers, coworkers, supervisors, and airline personnel.
• Perform other related duties as assigned within the requirements of the position.

Connaissances

Customer service

English proficiency

Reliability

Teamwork

Independent worker

Formation

High School Diploma or GED

Description du poste

Prospect Airport Services in Milwaukee, WI is seeking a Passenger Service Assistant (Wheelchair Agent) to assist passengers with wheelchair needs throughout their airport journey, from curbside to aircraft. This role emphasizes safe, respectful, and professional service.

You will help with check-in, baggage handling, navigating terminals, and boarding when required, while adhering to safety policies and airline procedures. A high school diploma and English proficiency are required.