Airport Passenger Service Agent — Part-Time, On-Site

Menzies Aviation; Indianapolis (IN); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Uniforms Provided

Job summary

Menzies Aviation is hiring a Passenger Service Agent (Jet Blue) in Indianapolis, IN. This part-time, on-site role supports passenger check-in, boarding, and customer service at the ticket counters and gates with a focus on smooth operations and safety.

You will verify documents, assist with seating and baggage, and handle guest inquiries while adhering to uniform and conduct policies. Open weekend availability is required.

Qualifications

• Must be at least 18 years old.
• Must have a current valid US driver’s license.
• Computer skills are required for computer-based systems.
• Ability to read, write and speak English with excellent communication.
• Must be able to stand for long periods at check-in/gate areas.
• Must pass FBI background check and obtain US Customs seal.

Responsibilities

• Check in passengers for flights at ticket counter and gates.
• Verify passenger documentation and assign seats.
• Provide gate information and assist with baggage and passenger issues.
• Host self-service kiosks and verify documents prior to boarding.
• Make announcements and manage check-in areas and seating assignments.

Skills

English communication

Computer skills

Customer service mindset

Job description

Menzies Aviation is hiring a Passenger Service Agent (Jet Blue) in Indianapolis, IN. This part-time, on-site role supports passenger check-in, boarding, and customer service at the ticket counters and gates with a focus on smooth operations and safety.

You will verify documents, assist with seating and baggage, and handle guest inquiries while adhering to uniform and conduct policies. Open weekend availability is required.