Airport Passenger & Baggage Service Agent (PT)

Unifi Aviation, LLC; Duluth (MN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Full benefits

Career advancement opportunities

Job summary

Unifi Aviation, LLC is seeking an Airport Customer Service Agent - DLH (PT) to join our team in Duluth. This part-time, non-exempt role provides first-class service as the first line of contact for customers at the airport.

Responsibilities include assisting passengers with baggage, resolving issues with delayed or damaged items, and using software to track luggage. You must be able to lift up to 70 pounds and comply with ramp/SIDA training requirements.

Qualifications

• Local in-state resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States.
• Ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Skills

Customer service

Education

High School diploma or GED

Job description

Unifi Aviation, LLC is seeking an Airport Customer Service Agent - DLH (PT) to join our team in Duluth. This part-time, non-exempt role provides first-class service as the first line of contact for customers at the airport.

Responsibilities include assisting passengers with baggage, resolving issues with delayed or damaged items, and using software to track luggage. You must be able to lift up to 70 pounds and comply with ramp/SIDA training requirements.