Airport Passenger Assistance Specialist

GAT Airline Ground Support; Hapeville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading airline support service in Hapeville, Georgia is seeking a Passenger Assistance Agent to provide support for airline passengers during check-in, boarding, and baggage processes. The ideal candidate will ensure a positive travel experience by assisting passengers, including those with special needs, in a timely manner. Strong customer service skills and the ability to lift up to 50 lbs are required. The role includes working nights, weekends, and holidays in a dynamic airport environment.

Qualifications

• Must be at least 18 years of age.
• Ability to read, speak, and understand English.
• Able to greet and assist customers in a friendly manner.

Responsibilities

• Assist passengers through check-in processes.
• Operate equipment relevant to the job including jetways.
• Push wheelchairs and assist passengers with special needs.

Skills

Customer service skills

Attention to detail

Communication skills

Ability to lift 50 lbs

Education

High school diploma or GED

Job description

A leading airline support service in Hapeville, Georgia is seeking a Passenger Assistance Agent to provide support for airline passengers during check-in, boarding, and baggage processes. The ideal candidate will ensure a positive travel experience by assisting passengers, including those with special needs, in a timely manner. Strong customer service skills and the ability to lift up to 50 lbs are required. The role includes working nights, weekends, and holidays in a dynamic airport environment.