Airport Parking Ops Manager - AI-Driven

SP+; Houston (TX); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

SP+, a Metropolis Company, seeks an Operations Manager for our Houston airport facilities. This role directs daily parking operations, manages staff and contract personnel, and ensures security, cash control, and top-tier customer service.

We require a Bachelor's degree (preferred) and at least two years of management experience in a large parking operation; airport, union experience is a plus. Salary ranges from $110,000 to $130,000 per year with typical benefits and up to 50% travel.

Qualifications

• Bachelor's Degree strongly preferred.
• A minimum of two years management experience, preferably at a large, dynamic parking installation. Previous airport, customer service and union experience are highly recommended.
• Computer Skills: Position requires basic working knowledge of Microsoft Office applications.
• License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.
• Other Requirements: All employees must be able to obtain and maintain an Airport issued (FBI clearance) badge.
• Key Skills: Must be able to interact constructively with employees, management, clients, and vendors, evaluate situations, set priorities and respond to issues in a timely manner.

Responsibilities

• Manages operations, employee relations and customer service to ensure the successful day-to-day operations of airport parking facilities.
• Directs, manages, and coordinates the activities of staff and contract personnel to ensure proper facility operation.
• Prepares annual expense operating budget and ensures that the facility is operating within budget perimeters and takes appropriate remedial action on negative variance.
• Reviews and approves bi-monthly expense reimbursement report.
• Ensures that proper parking, security, cash control and customer service procedures are being followed by all employees.
• Evaluates staff performance, serves disciplinary notices and handles first-step grievances.

Skills

Staff management

Budgeting

Customer service

Leadership

Communication

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

SP+, a Metropolis Company, seeks an Operations Manager for our Houston airport facilities. This role directs daily parking operations, manages staff and contract personnel, and ensures security, cash control, and top-tier customer service.

We require a Bachelor's degree (preferred) and at least two years of management experience in a large parking operation; airport, union experience is a plus. Salary ranges from $110,000 to $130,000 per year with typical benefits and up to 50% travel.