Airport Operations Shift Leader

Airport-Minority-Advisory-Council; Boston (MA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Work/life balance

Inclusive culture

Growth opportunities

Safe, healthy, secure work environment

Support for New England communities

Achieving results

Being a good neighbor

Environmental protection

Job summary

Massachusetts Port Authority (Massport) is seeking an Airport Operations Shift Manager to lead safety, security, and operational excellence at Worcester Regional Airport (ORH). You will collaborate with airlines, government agencies, tenants, contractors, and internal departments to ensure uninterrupted service and compliant operations.

With 5–7 years in airport operations and at least 2 years in supervision, you will guide emergencies, weather events, audits, and disruptions while protecting

Qualifications

• 5-7 years' professional experience in airport operations.
• Minimum of 2 years' in a supervisory position and public contact experience.
• Current and valid driver's license.
• Knowledge of FAA Rules and Regulations pertaining to airport operations.
• Knowledge or experience in airport maintenance, snow removal, rubber removal and crack repair.

Responsibilities

• Demonstrates strong leadership and operational judgment in a complex airport environment, ensuring safety, security, regulatory compliance, and service excellence while balancing priorities and making informed decisions.
• Serves as a key partner to airlines, government agencies, tenants, contractors, consultants, and internal departments, building collaborative relationships and driving solutions.
• Provides calm, decisive leadership during emergencies, severe weather events, audits, and operational disruptions, managing risk and protecting passengers, employees, and assets.
• Directs and coordinates operational, safety, security, environmental, and compliance functions to foster accountability and exceptional service.

Skills

Leadership

Airport operations

Regulatory compliance

Stakeholder coordination

Job description

Massachusetts Port Authority (Massport) is seeking an Airport Operations Shift Manager to lead safety, security, and operational excellence at Worcester Regional Airport (ORH). You will collaborate with airlines, government agencies, tenants, contractors, and internal departments to ensure uninterrupted service and compliant operations.

With 5–7 years in airport operations and at least 2 years in supervision, you will guide emergencies, weather events, audits, and disruptions while protecting