Airport Operations Leader: Customer Service & Ramp

Trego Dugan Aviation Of Grand Island Inc; Indianapolis (IN); On-site; USD 23,000 - 33,000; Full time

Job summary

Trego Dugan Aviation Of Grand Island Inc in Indianapolis, IN is seeking a working shift Supervisor for daily operations. The role directs and trains an assigned shift providing services to airlines and charter aircraft, including passenger check-in, baggage handling, cleaning, and aircraft power unit hookups.

Candidates should demonstrate strong customer service, leadership, and the ability to manage schedules, safety training, and compliance with FAA/TSA regulations.

Responsibilities

• Directs, trains, and coordinates an assigned shift for services provided to airlines and charter aircraft.
• Oversees passenger check-in, security screening, baggage transfers, aircraft cleaning, lavatory services, and aircraft power unit hookups.
• Directs Agents, conducts training including new employee onboarding and ongoing safety training, maintaining training records.
• Ensures compliance with FAA/TSA regulations and airline rules, communicates policy changes, and supports operational improvements.

Job description

Trego Dugan Aviation Of Grand Island Inc in Indianapolis, IN is seeking a working shift Supervisor for daily operations. The role directs and trains an assigned shift providing services to airlines and charter aircraft, including passenger check-in, baggage handling, cleaning, and aircraft power unit hookups.

Candidates should demonstrate strong customer service, leadership, and the ability to manage schedules, safety training, and compliance with FAA/TSA regulations.