Ramp Agent (487)

Avfuel Corp; Canton (OH); On-site; USD 17,047 - 24,280; Part time

Job summary

Avfuel Corp in Canton, OH is seeking a part-time customer service representative to assist passengers at the airport. The position involves providing friendly service, handling inquiries, and managing cargo operations.

Candidates should have a high school diploma or GED equivalent, excellent communication skills, and the ability to lift and transport luggage. Must be willing to work varied hours including weekends and holidays. This position is physically demanding and requires working outdoors in all weather conditions.

Qualifications

• Must be 18 years or older.
• Must pass background check, drug test, and obtain security clearance.
• Must have a valid Driver's license.
• Willingness to work outside in all weather types.

Responsibilities

• Provide efficient, friendly service to all customers.
• Complete arrangements for accommodating passengers.
• Perform loading and unloading of cargo.
• Transport cargo between terminals and aircraft.

Skills

Excellent communication skills

Ability to push/pull/lift 50 lbs.

Ability to read and write English

Ability to work efficiently under time constraints

Education

High School diploma or GED equivalent

Job description

Job Details

Job Location: Avflight Akron-Canton - Canton, OH 44720

Position Type: Part Time

Education Level: High School/GED Equivalent

Salary Range: $15.00

Job Shift: Any

General Purpose of Job

This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.

Duties

• Provide efficient, friendly service to all of our customers.
• Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges.
• Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies.
• Guide passengers from the terminal to and from aircraft ensuring a safe path at all times.
• Perform the loading and unloading of cargo on and off aircraft.
• Transport cargo between terminals and aircraft.
• Physical handling of freight and company material.
• Marshalling aircraft and equipment.
• Operate ground equipment, including tugs and belt loaders.
• Clean and service cabin interiors, including cockpit, lavatories and draining lavatories.
• Use safety related equipment and provide de-icing service to the aircraft when needed.
• Perform other duties as assigned.

Qualifications

• Excellent communication skills.
• Ability to push/pull/lift 50 lbs. for extended periods of time.
• Ability to read and write English; bilingual skills a plus.
• Ability to work efficiently under time constraints.
• Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays.
• Must be 18 years or older.
• High School diploma or GED equivalent.
• Must pass background check, pre-employment drug test and obtain security clearance. Must have authorization to work in the U.S.
• Must have valid Driver's license.
• Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.

Competency / Behavioral Requirements

• Be pleasant with others on the job and display a good-natured, cooperative attitude.
• Be reliable, responsible, and dependable, and fulfill obligations.
• Show strong attention to detail.
• Maintain composure, keep emotions in check, control anger and avoid aggressive behavior even in difficult situations.
• Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative) and to considerable variety in the workplace.
• Willingness to take on responsibilities and challenges.
• Be sensitive to others' needs and feelings and be understanding and helpful on the job.

Physical Demands

Must be able to carry a 50 pound suitcase from the floor to 18 inches and carry a 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.