Airport Lounge Manager - Lead Guest Experience

Flik Hospitality Group; Chicago (IL); On-site; USD 67,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

The Lounge Manager will supervise the food service operation for the United Club lounge at ORD Airport, Chicago, IL. You will supervise hourly associates and support financial responsibilities to ensure top service standards.

Ideal candidates hold a Bachelor’s Degree with 1–3 years of relevant hospitality experience, strong cash-handling knowledge, and proficiency in MS Office. This role offers a dynamic setting within Flik’s renowned hospitality group.

Qualifications

• Bachelor’s degree required or equivalent.
• 1–3 years of relevant hospitality or food service experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, or related food service operations.
• Operational knowledge of cash handling procedures and food service equipment.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• ServSafe or Dept. of Health certification preferred.

Responsibilities

• Hires, supervises, trains, and coaches associates.
• Plans, markets and executes special events/promotions in the cafe.
• Ensures compliance with sanitation and cleaning standards.
• Operates within the budget and identifies ways to improve the business.
• Manages cafe operations.
• Performs other duties as assigned.

Education

Bachelor’s Degree

ServSafe certification

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

The Lounge Manager will supervise the food service operation for the United Club lounge at ORD Airport, Chicago, IL. You will supervise hourly associates and support financial responsibilities to ensure top service standards.

Ideal candidates hold a Bachelor’s Degree with 1–3 years of relevant hospitality experience, strong cash-handling knowledge, and proficiency in MS Office. This role offers a dynamic setting within Flik’s renowned hospitality group.