Airport Lounge Guest Service Agent — Customer Experience

Swissport International; Ontario (CA); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Résumé du poste

Swissport International seeks friendly lounge staff to greet guests, stock deli counters, serve beverages and maintain clean facilities at airport lounges. The role emphasizes exceptional customer service in a fast-paced aviation environment.

Full-time positions offer benefits including 401(k) with company match, health and dental insurance, paid time off, and holidays, with opportunities to grow within a global leader in aviation services.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent.
• Reliable transportation to and from the airport.
• Ability to lift 50 lbs.
• Stand for an entire 8-hour shift.
• Positive attitude and teamwork.
• Pass a 10-year federal background check.
• Professional demeanor and customer service knowledge.

Responsabilités

• Greet, engage with and register customers at reception.
• Replenish deli counter with food and drinks.
• Top up drinks stations and maintain stock levels.
• Serve beer, wine and beverages from the bar.
• Bus tables, sanitize, wash dishes, maintain cleanliness.
• Assist with deliveries and stock rotation.
• Stock and clean restrooms hourly.
• Sweep, mop and vacuum floors as needed.
• Deliver exceptional customer service with every guest interaction.

Connaissances

Customer service

Reliability

Communication

Positive attitude

Formation

High school diploma or equivalent

Description du poste

Swissport International seeks friendly lounge staff to greet guests, stock deli counters, serve beverages and maintain clean facilities at airport lounges. The role emphasizes exceptional customer service in a fast-paced aviation environment.

Full-time positions offer benefits including 401(k) with company match, health and dental insurance, paid time off, and holidays, with opportunities to grow within a global leader in aviation services.