Airport Lounge Agent & Server — Hospitality Pro

Swissport International AG; Boston (MA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Dental insurance

Vision insurance

Life insurance

Tuition reimbursement

Retirement plan

Job summary

Swissport International AG in Boston, MA is seeking a customer-focused Lounge Agent (21+) to deliver exceptional hospitality. Responsibilities include greeting guests, serving drinks, and maintaining lounge cleanliness in a fast-paced airport environment.

The role requires strong customer service skills and physical capability to stand for extended shifts. Full-time employees enjoy benefits such as health insurance, 401(k), and paid time off.

Qualifications

• Must be 21 years of age or older.
• Previous experience in hospitality, food and beverage or customer service preferred.
• Able to lift 50 lbs. without assistance.

Responsibilities

• Greet and engage customers with a smile.
• Serve drinks from the bar and replenish supplies.
• Maintain cleanliness of the lounge area.

Skills

Customer service

Hospitality experience

English proficiency

Reliability

Teamwork

Education

High school diploma or equivalent

Tools

Food Handler’s license

Responsible Beverage Service license

Job description

Swissport International AG in Boston, MA is seeking a customer-focused Lounge Agent (21+) to deliver exceptional hospitality. Responsibilities include greeting guests, serving drinks, and maintaining lounge cleanliness in a fast-paced airport environment.

The role requires strong customer service skills and physical capability to stand for extended shifts. Full-time employees enjoy benefits such as health insurance, 401(k), and paid time off.