Airport Lounge Design Lead, Principal Associate

Comunidade Metodista; Richmond (VA); On-site; USD 107,000 - 122,000; Full time

Job summary

Capital One is seeking an Airport Lounge Design Manager, Principal Associate in Richmond, VA. The role leads design management for lounge projects, coordinating with Business Development, Guest Experience, and Project Delivery teams to align design with customer experience strategy and timelines.

Responsibilities include design phase ownership, coordinating with outside firms, managing budgets and schedules, and maintaining clear stakeholder communication.

Qualifications

• Bachelor’s degree in Architecture or Interior Design is required.
• 5+ years in interior design or architecture within hospitality.
• 5 years with AutoCAD, Adobe Creative Suite, Photoshop, InDesign, SketchUp, Illustrator.
• 3+ years in vendor/relationship management.
• 3+ years sourcing architectural materials, finishes, furniture, fixtures and equipment.

Responsibilities

• Design and manage Airport Lounge business development opportunities, including ownership of the initial design phase.
• Lead design pipeline by managing AOR partners and consultants and the RFP process.
• Drive cross-functional projects with defined priorities, timelines and budgets.
• Demonstrate outstanding communication with key stakeholders at all levels.
• Prioritize and manage multiple projects with competing deadlines.
• Maintain project documentation and regular status reporting.
• Provide strategic and tactical partnership to drive project delivery.
• Forge relationships to ensure delivery of commitments.

Skills

Communication

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree in Architecture or Interior Design

Master’s degree in Architecture or Interior Design

NCIDQ or AIA certification

Tools

AutoCAD

Adobe Creative Suite

Photoshop

InDesign

SketchUp

Illustrator

Job description

Capital One is seeking an Airport Lounge Design Manager, Principal Associate in Richmond, VA. The role leads design management for lounge projects, coordinating with Business Development, Guest Experience, and Project Delivery teams to align design with customer experience strategy and timelines.

Responsibilities include design phase ownership, coordinating with outside firms, managing budgets and schedules, and maintaining clear stakeholder communication.