Airport Learning & Development Manager

OTG Management; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

OTG Management is seeking a Training Manager at Houston (IAH) Airport to enhance the crewmember and guest experience through effective training and development. The role involves leading the training programs, managing orientation and onboarding, and ensuring compliance with training initiatives.

The ideal candidate will have 3-4 years experience in hospitality or training, excellent communication skills, and a commitment to OTG's values of care and teamwork.

Qualifications

• 3-4 years’ experience in Hospitality Operations, Training or HR.
• Demonstrated results creating a high-performance workplace.
• Ability to train, delegate, and coach.

Responsibilities

• Partner with airport leadership to foster a positive culture.
• Manage new hire orientation and onboarding programs.
• Schedule and facilitate core training programs for crewmembers.

Skills

Hospitality Operations

Training

Team Leadership

Communication

Coaching

Education

Associate degree

Bachelor’s degree

Job description

OTG Management is seeking a Training Manager at Houston (IAH) Airport to enhance the crewmember and guest experience through effective training and development. The role involves leading the training programs, managing orientation and onboarding, and ensuring compliance with training initiatives.

The ideal candidate will have 3-4 years experience in hospitality or training, excellent communication skills, and a commitment to OTG's values of care and teamwork.