Airport Guest & Ramp Services Agent | Full-Time

Alaska Airlines, Inc.; Alaska; On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Free stand-by travel privileges

Comprehensive well-being programs (med

Generous 401k match

Annual bonus plans

Job summary

Alaska Airlines is seeking a Station Agent to join our fast-paced teams at King Salmon. You will perform customer service and ramp duties, helping guests with travel needs, checking in passengers, and loading luggage in a safety-conscious environment. This non-exempt, union-position offers benefits and growth opportunities.

The role requires a high school diploma or equivalent, fluency in English, and the ability to lift 75 lbs. Apply by 11/03/2026.

Qualifications

• Minimum of 2 years of customer service or community service experience.
• Must have a valid unexpired driver’s license issued by a US state/territory or DC.
• Must be able to bend, stoop, squat, reach and grasp.
• Exceptional interpersonal and communication skills (verbal, written, listening).
• Typing speed of at least 25 WPM.
• Flexibility to work varied shifts, weekends and holidays.
• Ability to communicate in English.
• Ability to obtain airport security clearance.
• Ability to lift 75 lbs.
• Ability to learn and operate a computerized reservation system.

Responsibilities

• Assist guests with travel needs (inquiries, ticketing, check-in, boarding) in a fast-paced environment.
• Service aircraft on the ground, including loading/unloading cargo and equipment.
• Load and offload luggage and cargo with conveyors or forklifts.
• Transport luggage and cargo to various airport locations.
• Maintain ramp and warehouse areas.
• Marshal and push back aircraft.
• Prepare flights by arranging seat assignments and loads, coordinating meals and upgrades.
• Perform boarding and gate duties, check tickets, assist passengers, make announcements, verify cabin security.
• Process and secure passenger luggage.

Skills

Customer service

Interpersonal skills

English

Typing 25 WPM

Flexible schedule

Attendance & punctuality

Education

High school diploma or equivalent

Tools

Computerized reservation system

Job description

Alaska Airlines is seeking a Station Agent to join our fast-paced teams at King Salmon. You will perform customer service and ramp duties, helping guests with travel needs, checking in passengers, and loading luggage in a safety-conscious environment. This non-exempt, union-position offers benefits and growth opportunities.

The role requires a high school diploma or equivalent, fluency in English, and the ability to lift 75 lbs. Apply by 11/03/2026.