Airport Guest Experience Associate – Flexible Hours & Benefits

National Car Rental; Windsor Locks (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Paid Holidays

Paid Volunteer Day

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Training and development

Job summary

National Car Rental at Bradley International Airport in Windsor Locks, CT is hiring for a full-time Greeter to provide friendly, efficient service during all steps of the rental process. Starting pay is $19.00 per hour, with a $1.00 per hour shift differential for 8:00pm–3:00am.

The schedule is Thursday–Monday, 10:00am–6:30pm (off Tuesday and Wednesday). We offer paid time off, paid holidays, a paid volunteer day, employee rental car discounts, and a retirement plan with 401(k) matching profit

Qualifications

• Must be at least 18 years of age.
• Must have a valid unrestricted driver's license with no more than two moving violations and/or at-fault accidents in the past three years.
• No drug or alcohol related conviction on driving record in the past 5 years.
• Must be authorized to work in the United States and not require sponsorship now or in the future.

Responsibilities

• Greet all customers using prescribed dialogue as they arrive on the lot.
• Remind customers to check for personal belongings and log items found in the vehicle.
• Advise on rental charges and provide accurate receipts.
• Provide information about transportation to the airport terminal in a professional manner.
• Inquire about service and document dissatisfaction.
• Check incoming vehicles for damage and direct customers to the counter for reports.
• Check fuel level and confirm with customers about gas levels.
• Complete service alerts for mechanical or body damage reported by customers.
• Identify and track vehicles on system hold or recalls and move them to the proper lot.
• Keep the lot organized to ensure easy access and smooth traffic flow.
• Understand rental documents, fuel services, surcharges, and optional coverages.

Skills

Customer service

Greet customers

Communication

Time management

Job description

National Car Rental at Bradley International Airport in Windsor Locks, CT is hiring for a full-time Greeter to provide friendly, efficient service during all steps of the rental process. Starting pay is $19.00 per hour, with a $1.00 per hour shift differential for 8:00pm–3:00am.

The schedule is Thursday–Monday, 10:00am–6:30pm (off Tuesday and Wednesday). We offer paid time off, paid holidays, a paid volunteer day, employee rental car discounts, and a retirement plan with 401(k) matching profit