Airport Ground Transportation Lead

Dallas Fort Worth International Airport Board; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

Dallas/Fort Worth International Airport Board is seeking a Front-Line Supervisor for Ground Transportation to lead Guest Assistants in the terminals. You will provide coaching, make routine decisions within delegated limits, and support daily operations in a fast-paced airport environment.

You will monitor compliance with airport rules, assist customers with information, and help resolve problems, including during mass inspections and emergency evacuations, while ensuring safety and show

Qualifications

• High school diploma or equivalent is required.
• One year of extensive public contact experience.
• Valid Class C driver's license.
• Must obtain SIDA badge within 30 days of employment.
• Drug testing and random drug screening required.

Responsibilities

• Provide front-line supervision and coaching of Guest Assistants.
• Monitor compliance with Code of Rules and Regulations for ground transportation.
• Assign personnel and equipment in terminals and coordinate shifts.
• Assist with mass inspections and passenger safety checks.
• Respond to issues and resolve problems for customers and operators.
• Assist in evacuations and maintain show readiness in public areas.

Skills

Public interaction

Foreign language ability

Education

High school diploma or equivalent

Job description

Dallas/Fort Worth International Airport Board is seeking a Front-Line Supervisor for Ground Transportation to lead Guest Assistants in the terminals. You will provide coaching, make routine decisions within delegated limits, and support daily operations in a fast-paced airport environment.

You will monitor compliance with airport rules, assist customers with information, and help resolve problems, including during mass inspections and emergency evacuations, while ensuring safety and show