Airport Ground Transport Dispatcher

Metropolis Technologies; Seattle (WA); On-site; USD 25,000 - 34,000; Full time

Job summary

SP+, a Metropolis Company, seeks an airport ground transportation agent in Seattle, WA. You will greet passengers, dispatch taxis and limousines, and provide accurate directions while maintaining safety and courteous service.

Responsibilities include coordinating with drivers, logging incidents, and reporting operational issues. Must be reliable, punctual, and able to work outdoors in varying weather; airport experience is a plus.

Qualifications

• Must be 18 years of age or older at time of hire.
• Knowledge of metro area is desirable.
• Customer service experience preferred.
• Prior airport experience is preferred.
• Must have an excellent attendance and arrive to work on time when scheduled and have access to reliable transportation.

Responsibilities

• Greet passengers at taxi curbside in Ground Transportation area of airport and offer them assistance or directions. Information provided to passengers must be accurate.
• Direct passengers to the appropriate taxi/limo service.
• Ensure that a sufficient number of taxicabs are available for the traveling passengers, and dispatch taxicabs to various loading points at terminal.
• Communicate with drivers, co-workers, and supervisors and address any concerns.
• Write factual reports regarding items that deviate from normal operation.
• Order luxury limousines from Ground Transportation when needed, and log information regarding limousines on limo logs.
• Identify and report any safety issues immediately to supervisor.
• Clean and maintain surrounding work area (to include glass cleaning, and sweeping of trash). Clean break room (to include empting trash, vacuuming, wiping down of table).
• Complete other duties may be assigned.

Skills

Customer service

Airport experience

Local knowledge

Reliability

Punctuality

Tools

Two way radios

Information logs

Job description

SP+, a Metropolis Company, seeks an airport ground transportation agent in Seattle, WA. You will greet passengers, dispatch taxis and limousines, and provide accurate directions while maintaining safety and courteous service.

Responsibilities include coordinating with drivers, logging incidents, and reporting operational issues. Must be reliable, punctual, and able to work outdoors in varying weather; airport experience is a plus.