Airport Ground Transport Dispatcher

SP Plus Corporation; Florida; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+ in Dania Beach, FL is seeking a dispatcher to safely coordinate taxi and ground transportation operations at the airport, ensuring accurate information is provided to passengers and directing them to the correct service.

The role involves outdoor, high-traffic work, monitoring safety, logging incidents, and coordinating with drivers and supervisors. A valid driver’s license and reliable transport are required, with shift variability possible.

Qualifications

• Must be 18 years of age or older at time of hire.
• Knowledge of metro area is desirable.
• Customer service experience preferred.
• Prior airport experience is preferred.
• Must have an excellent attendance and arrive to work on time when scheduled and have access to reliable transportation.

Responsibilities

• Provide transportation information to Airport patrons.
• Manage all activities in the Loading Zone (including sidewalk) to ensure passenger and taxicab safety (and limit congestion).
• Greet passengers at taxi curbside in Ground Transportation area of airport and offer them assistance or directions.
• Direct passengers to the appropriate taxi/limo service.
• Ensure that a sufficient number of taxicabs are available for the traveling passengers, and dispatch taxicabs to various loading points at terminal.
• Communicate with drivers, co-workers, and supervisors and address any concerns.
• Write factual reports regarding items that deviate from normal operation.
• Order luxury limousines from Ground Transportation when needed, and log information regarding limousines on limo logs.
• Identify and report any safety issues immediately to supervisor.
• Clean and maintain surrounding work area (to include glass cleaning, and sweeping of trash).
• Complete other duties may be assigned.

Skills

Customer service

Communication

Safety awareness

Job description

SP+ in Dania Beach, FL is seeking a dispatcher to safely coordinate taxi and ground transportation operations at the airport, ensuring accurate information is provided to passengers and directing them to the correct service.

The role involves outdoor, high-traffic work, monitoring safety, logging incidents, and coordinating with drivers and supervisors. A valid driver’s license and reliable transport are required, with shift variability possible.