Airport General Manager (Airport/Ground Operations)

Wearegat; Louisville (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Airport General Manager to lead operations at a bustling airport facility. This role offers the chance to make a significant impact by ensuring safety, compliance, and operational excellence in a fast-paced environment. The ideal candidate will possess strong leadership skills and a proven track record in the airline industry, focusing on team development and customer satisfaction. Join a forward-thinking company that values its employees and is committed to delivering high-quality services to its aviation partners.

Qualifications

• 5+ years in the airline industry with management experience.
• Strong analytical and communication skills are essential.

Responsibilities

• Manage operational activities and ensure regulatory compliance.
• Conduct safety meetings and oversee recruiting and staffing.
• Implement operational plans and coordinate purchases.

Skills

Leadership

Financial Management

Safety Compliance

Strategic Planning

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Job description

Airport General Manager (Airport/Ground Operations)

KYSDF - XU, 600 Terminal Dr, Louisville, Kentucky, United States of America Req #1902

Monday, April 28, 2025

GAT Airline Ground Support, a fast-growing airline service company, is actively seeking an experienced Senior Manager. If you are looking for an opportunity to join a growing, fast-paced, reputable airline service company, then look no further. You will have the opportunity to help expand GAT's business portfolio through effective leadership that results in excellent quality service to our customers. The ideal candidate possesses skills necessary for taking advantage of growth opportunities. Successful General Managers earn rewards for their achievements.

Company Description:

GAT offers a broad portfolio of services at locations throughout the United States. Our mission is to provide high-quality, regulatory-compliant services to our aviation customers that maximize value and execution while ensuring a safe and productive environment for employees and our customers. This mission is only delivered through the commitment of our employees and industry-leading programs, including “pay for production”.

GAT has developed a reputation in the industry for providing the highest quality service to its customers. This begins with a culture of safety as a condition of employment, meaning safety remains at the forefront of all services we perform. This core value enables every employee to be actively involved in safety processes. GAT also maintains a dedicated training and compliance department to ensure full compliance with customer policies, procedures, and governmental agencies.

Job Summary:

The General Manager is responsible for maintaining financial, safety, and working condition goals that affect employees. They will develop their direct reports, communicate safety policies, GAT's core values, and mission effectively across all organization levels. The role involves directing activities to ensure a safe environment while providing efficient services in a fast-paced, 24-hour operation. The candidate must display professionalism, a sense of urgency, passion for service improvement, and possess strong business management knowledge.

Job Duties:

• Conduct monthly safety meetings for all employees.
• Manage all operational activities and multiple carrier contracts.
• Conduct flight, station, and behavior audits.
• Participate in safety conference calls.
• Instill safety awareness and determine staffing needs with customers.
• Oversee recruiting, staffing, and compliance with standards and procedures.
• Ensure regulatory compliance (FAA, OSHA, EPA, Department of Labor, EEOC).
• Investigate incidents, report, and implement corrective actions.
• Manage disciplinary actions and ensure proper documentation.
• Coordinate operational purchases and supplies.
• Review payroll to stay within budget.
• Monitor operational irregularities and document out-of-scope activities.
• Hold regular meetings, briefings, and inspections.
• Review operational reports and investigate service failures.
• Implement station operational plans (deicing, safety, winter operations, baggage).
• Conduct personnel evaluations and liaise with stakeholders.
• Respond to concerns and attend airport meetings.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree or equivalent experience.
• 5+ years in the airline industry.
• 5+ years managing teams with financial responsibility.
• Executive presence and experience in large corporate environments.
• Experience managing multiple customer markets.
• Strong strategic, business, and motivational skills.
• Ability to build positive relationships with stakeholders.
• Strong analytical and communication skills.
• Self-directed, motivated, and proactive leadership.
• Willing to rotate schedules to ensure visibility and coverage.