Airport Gate Agent: Customer Service & Boarding

Piedmont Airlines, Inc.; Boston (MA); On-site; USD 50,971,000 - 57,859,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on AA network

Medical and dental available

Job summary

Piedmont Airlines, Inc. in Boston is seeking a Customer Service Gate Agent to support boarding, assist passengers with special needs, and adjust itineraries as required.

You'll monitor computerized boarding, operate the Jetway, and work with a team to deliver safe, friendly service across shifts, including nights and holidays. Training is provided; candidates must be 18+, able to lift up to 70 pounds, and pass background checks and a drug screen.

Qualifications

• Successful completion of training course.
• Ability to lift up to 70 pounds.
• Must be 18 years or older.
• Valid driver’s license and clean driving record.
• Background check and drug screen as required.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding and assist with special needs.
• Change flight itineraries and seat assignments as required.
• Operate the Jetway and work as a team to provide excellent service.

Skills

Communication skills

Multitask

Teamwork

Customer service

Education

High school diploma or GED

Tools

Computer applications

Job description

Piedmont Airlines, Inc. in Boston is seeking a Customer Service Gate Agent to support boarding, assist passengers with special needs, and adjust itineraries as required.

You'll monitor computerized boarding, operate the Jetway, and work with a team to deliver safe, friendly service across shifts, including nights and holidays. Training is provided; candidates must be 18+, able to lift up to 70 pounds, and pass background checks and a drug screen.