Airport F&B Operations Director — Multi-Unit Leader

SSP Group; Windsor Locks (CT); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Basic Life & AD&D Insurance

EAP

Voluntary Benefits: Life AD&D, Injury,

Critical Illness, Hospital Indemnity,

SSP 401(k) Plan with Employer Matching

PTO

Paid Holidays

Bonus Eligibility

Job summary

SSP America at Bradley International Airport in Windsor Locks, CT seeks a Director of Operations to lead a complex, unionized, multi-brand food & beverage operation. You will build leadership teams, drive performance, and deliver sustainable results.

This role requires a proven track record in large-scale airport food service, P&L ownership, and skilled labor relations. We offer competitive salary, bonus eligibility, and comprehensive benefits.

Qualifications

• 10+ years of progressive operational leadership in multi-unit food & beverage ops.
• Experience leading unionized operations and labor relations.
• Full P&L accountability for a multi-unit portfolio.

Responsibilities

• Lead $20M+ annual managed sales across multiple brands.
• Direct multiple General Managers and restaurant leadership teams.
• Oversee unionized workforce and labor relations.
• Partner with Airport Authority, brand partners and Support Center teams.
• Drive improvements in financial performance, guest experience, and operational execution.
• Balance brand standards, labor, food safety, inventory controls, and financial performance.

Skills

Leadership

Operational leadership

P&L accountability

Labor relations

Strategic planning

Job description

SSP America at Bradley International Airport in Windsor Locks, CT seeks a Director of Operations to lead a complex, unionized, multi-brand food & beverage operation. You will build leadership teams, drive performance, and deliver sustainable results.

This role requires a proven track record in large-scale airport food service, P&L ownership, and skilled labor relations. We offer competitive salary, bonus eligibility, and comprehensive benefits.