Airport Experience & Operations Leader

NetJets; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) plan with employer match

Paid Time Off

Flexible Spending Accounts

Employee Assistance Program

Job summary

NetJets is seeking a Site Experience & Operations Manager for a pivotal role at our airport in Chicago. The successful candidate will ensure seamless service delivery for our Owners while managing various stakeholders and on-site operations to meet NetJets' high standards.

This position requires robust experience in operations management and a Bachelor’s degree in Hospitality or Business. NetJets offers an attractive benefits package including medical, dental, and retirement plans, along with opportunities for professional growth.

Qualifications

• 6-8 years of experience in operations management or similar environments.
• Strong understanding of FBO operations and aviation service delivery.
• Ability to monitor on-site performance and act quickly on operational risks.

Responsibilities

• Oversee day-to-day service delivery at the assigned airport.
• Work closely with airport authorities and vendors for smooth operations.
• Strengthen reliability by ensuring processes are followed consistently.

Skills

Operational leadership

Communication skills

Vendor management

Adaptability

Collaboration

Education

Bachelor's in Hospitality or Business

Job description

NetJets is seeking a Site Experience & Operations Manager for a pivotal role at our airport in Chicago. The successful candidate will ensure seamless service delivery for our Owners while managing various stakeholders and on-site operations to meet NetJets' high standards.

This position requires robust experience in operations management and a Bachelor’s degree in Hospitality or Business. NetJets offers an attractive benefits package including medical, dental, and retirement plans, along with opportunities for professional growth.