Airport Experience & Operations Lead — Flexible Hours

NetJets; Teterboro (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) plan with employer match

Paid Time Off

Life and Accident Insurance

Short and Long-Term Disability

Job summary

NetJets is looking for a Site Experience & Operations Manager at their Teterboro, New Jersey location. This role focuses on overseeing day-to-day operations, coordinating with airport stakeholders, and ensuring service quality for Owners. Key responsibilities include operational leadership, vendor performance oversight, and communication with internal teams. Ideal candidates have 6-8 years of experience in aviation service environments and a Bachelor's in Hospitality or Business. NetJets offers comprehensive benefits, including medical, dental, vision, and a robust 401(k) matching plan.

Qualifications

• 6-8 years of experience in complex service delivery environments.
• Strong understanding of FBO operations and aviation service delivery requirements.
• Ability to navigate ambiguous or changing on-site conditions.

Responsibilities

• Oversee day-to-day service delivery at the assigned airport.
• Work closely with airport authorities and stakeholder coordination.
• Monitor on-site service performance and operational risks.

Skills

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives For Positive Results

Education

Bachelor's in Hospitality or Business

Job description

NetJets is looking for a Site Experience & Operations Manager at their Teterboro, New Jersey location. This role focuses on overseeing day-to-day operations, coordinating with airport stakeholders, and ensuring service quality for Owners. Key responsibilities include operational leadership, vendor performance oversight, and communication with internal teams. Ideal candidates have 6-8 years of experience in aviation service environments and a Bachelor's in Hospitality or Business. NetJets offers comprehensive benefits, including medical, dental, vision, and a robust 401(k) matching plan.