Airport Dock Lead — Team Leader for Cargo Ops

PrimeFlight Aviation Services; Portland (OR); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation Services in Portland, OR is seeking a Dock Lead to supervise the dock agent team and ensure safe, efficient loading and unloading of cargo and baggage at airport docks. You will coordinate with ground staff, flight crews and other teams, train and mentor dock agents, manage shift schedules, and maintain records.

The role requires safety adherence, operational problem-solving, and strong English communication.

Qualifications

• Must be 18 years or older.
• Legally authorized to work in the United States.
• 1 year experience as a dock agent.
• Knowledge of the Aviation Industry.
• Able to use IPads/Tablets, Computers, and Mobile Devices.
• Willing to work various shifts including nights, weekends and holidays.

Responsibilities

• Oversee and coordinate dock operations, including loading and unloading of cargo and baggage.
• Lead and supervise a team of dock agents, providing guidance and training as necessary.
• Ensure adherence to safety and security protocols by all team members during dock operations.
• Monitor the efficiency and effectiveness of cargo and baggage handling processes.
• Liaise with airline representatives, ground crew, and other stakeholders for operational coordination.
• Manage the allocation and use of ground support equipment such as tugs and conveyor belts.
• Conduct regular inspections of cargo and baggage for damage or security concerns.
• Resolve operational issues and challenges that arise at the dock.
• Exemplify PrimeFlight customer service and safety standards.
• Perform any additional duties as assigned by management.

Skills

Team leadership

English communication

Safety awareness

Operational coordination

Problem solving

Job description

PrimeFlight Aviation Services in Portland, OR is seeking a Dock Lead to supervise the dock agent team and ensure safe, efficient loading and unloading of cargo and baggage at airport docks. You will coordinate with ground staff, flight crews and other teams, train and mentor dock agents, manage shift schedules, and maintain records.

The role requires safety adherence, operational problem-solving, and strong English communication.