Airport Dining & Retail Programs Lead

Port of Seattle; Washington; Hybrid; USD 60,000 - 85,000; Full time

Job summary

The Port of Seattle is seeking an Airport Dining and Retail Program Coordinator to coordinate ADR programs, ensuring high-quality concessionaire performance and a strong customer experience. You will collaborate with internal and external stakeholders to improve processes and drive sales growth while supporting training and policy implementation.

This hybrid/in-office role requires a strategic, organized, and equity-minded professional who can manage multiple projects, plan events from concept

Qualifications

• Three (3) years of experience in event planning, logistics coordination, and/or vendor management for events.
• Equity is a foundational expectation for all Port employees and must be demonstrated daily.
• Strong verbal, written, and public speaking communication skills with groups of various sizes.

Responsibilities

• Coordinate various ADR programs and contribute to sales growth and customer experience.
• Provide feedback to improve business performance and customer experience across ADR.
• Collaborate with stakeholders to identify opportunities to improve processes and customer experience.
• Assist in strategy development to maintain a strong customer focus across programming.
• Contribute to training content and facilitate tenant-focused programs.
• Oversee external vendors to ensure contract compliance and quality of service.
• Coordinate procurement and contracting processes for events including consulting, advertising and goods & service contracts.
• Plan, organize and oversee events and activations from concept through completion.

Skills

Event planning

Logistics coordination

Vendor management

Effective communication

Strategic thinking

Organizational skills

Job description

The Port of Seattle is seeking an Airport Dining and Retail Program Coordinator to coordinate ADR programs, ensuring high-quality concessionaire performance and a strong customer experience. You will collaborate with internal and external stakeholders to improve processes and drive sales growth while supporting training and policy implementation.

This hybrid/in-office role requires a strategic, organized, and equity-minded professional who can manage multiple projects, plan events from concept