Airport Customer Service Pro — Growth & Impact

Unifi Aviation, LLC; Duluth (MN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Full benefits

Career growth

Job summary

Unifi Aviation, LLC in Duluth, MN is seeking an Airport Customer Service Agent for part-time shifts. You will be the first point of contact for passengers, delivering friendly, efficient service and ensuring a positive experience.

Responsibilities include assisting with baggage, resolving delays or damaged items, tracking luggage, and maintaining professional interactions with travelers. The role requires lifting heavy items and using radio equipment, with training provided.

Qualifications

• Local in-state resident
• High School diploma or GED
• Valid In-State Driver’s License
• Ability to pass pre-employment drug screen
• Ability to pass a 10-year background check
• Must be 18 years of age or older
• Authorization to work in the United States
• Must complete ramp and SIDA training for airport identification security
• Must be able to lift/carry/push/pull items of 70 pounds or more regularly
• Must be alert to moving vehicles or aircraft and use radio equipment

Responsibilities

• Assist passengers with baggage pickup
• Help resolve delays, lost, or damaged items
• Track and catalog luggage using computer systems
• Interact with customers in a courteous, efficient manner
• Perform other duties as assigned within skill and experience level

Skills

Customer service

Communication

Problem solving

Teamwork

Professional demeanor

Education

High School diploma or GED

Job description

Unifi Aviation, LLC in Duluth, MN is seeking an Airport Customer Service Agent for part-time shifts. You will be the first point of contact for passengers, delivering friendly, efficient service and ensuring a positive experience.

Responsibilities include assisting with baggage, resolving delays or damaged items, tracking luggage, and maintaining professional interactions with travelers. The role requires lifting heavy items and using radio equipment, with training provided.