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American Airlines in Chicago ORD seeks a Customer Service Manager to lead front-line teams, ensure safe, high-performing operations, and deliver exceptional customer experiences across our airport network.
You will coach, develop staff, manage escalated issues, and align with JCBA requirements while upholding core values of passion and reliability.
This role offers opportunities through our leadership program and travel perks as part of the Airports Team within the Customer Experience Division.
American Airlines in Chicago ORD seeks a Customer Service Manager to lead front-line teams, ensure safe, high-performing operations, and deliver exceptional customer experiences across our airport network.
You will coach, develop staff, manage escalated issues, and align with JCBA requirements while upholding core values of passion and reliability.
This role offers opportunities through our leadership program and travel perks as part of the Airports Team within the Customer Experience Division.