Airport Customer Service Crew — Flexible Shifts

MaziCTools; Los Angeles (CA); Hybrid; USD 32,000 - 46,000; Full time

Job summary

JetBlue Airways is seeking an Airport Operations Crew member in the United States. You will check in customers, verify IDs, tag baggage, book and verify flights, assist arrivals/departures, and help prepare cabins for departure.

You must be 18+, hold a high school diploma or GED, have at least 1 year of customer service, be fluent in English, and work flexible hours. Travel may be required; SIDA badge is needed. JetBlue Careers offers a dynamic team environment.

Qualifications

• High School Diploma or GED required.
• 18 years old minimum.
• 1 year customer service or sales experience.
• Fluent in written and spoken English.
• Able to travel and work variable hours, including holidays and weekends.
• Must obtain a valid SIDA badge.

Responsibilities

• Verify customers' personal identification.
• Tag, lift, and handle customer luggage.
• Announce flight arrivals, departures, and pre-boarding information via the public address system.
• Communicate with customers to keep them informed.
• Offer ancillary products such as Even More Speed and Even More Space.
• Coordinate duties with coworkers and other departments for proper handling of customers.
• Prepare aircraft cabin for boarding and departure, including cleaning seats and floors.
• Operate airport equipment (jet bridges, airstairs, etc.).
• Assist customers with special needs.
• Rotate through all airport operations functions (gate, ticket counter).
• Perform other duties as assigned.

Skills

Interpersonal skills

Active listening

English fluency

Customer service experience

Education

High School Diploma or GED

Tools

Mouse and keyboard

Office applications (word processing, email)

Job description

JetBlue Airways is seeking an Airport Operations Crew member in the United States. You will check in customers, verify IDs, tag baggage, book and verify flights, assist arrivals/departures, and help prepare cabins for departure.

You must be 18+, hold a high school diploma or GED, have at least 1 year of customer service, be fluent in English, and work flexible hours. Travel may be required; SIDA badge is needed. JetBlue Careers offers a dynamic team environment.