Airport Customer Concierge & Kiosk Support

Downtown Boulder Partnership; San Antonio (TX); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Travel Perks

Health Benefits

401(k) Program

Employee Assistance Program

Job summary

American Airlines is looking for a Customer Assistance Representative in San Antonio, TX to greet and assist customers at the airport. You will facilitate check-in processes, verify travel documents, and provide quality customer service.

The role requires a high school diploma, fluency in English, and the ability to work in a fast-paced environment. Basic troubleshooting of technology is essential. Starting pay is $16.10 per hour with a range of health and travel benefits.

Qualifications

• Must be 18 years of age or older.
• Read, write, fluently speak and understand the English language.
• Completion of pre-employment drug screen and background checks.

Responsibilities

• Interact with customers in a courteous and professional manner.
• Assist customers with self-service kiosk check-in and baggage processing.
• Verify travel documents for customers traveling internationally.

Skills

Customer Service Skills

Bilingual Communication

Technology Troubleshooting

Education

High School diploma or GED

Tools

Sabre Passenger Service System

Job description

American Airlines is looking for a Customer Assistance Representative in San Antonio, TX to greet and assist customers at the airport. You will facilitate check-in processes, verify travel documents, and provide quality customer service.

The role requires a high school diploma, fluency in English, and the ability to work in a fast-paced environment. Basic troubleshooting of technology is essential. Starting pay is $16.10 per hour with a range of health and travel benefits.