Airport Concierge & Safety Ambassador

Burlington Electric Department; South Burlington (VT); Presencial; USD 27.000 - 39.000; Jornada completa

Descripción de la vacante

The City of Burlington seeks an Airport Ambassador to provide information, assistance, and security at the Patrick Leahy Burlington International Airport. You will engage customers, answer questions, handle basic transactions, and help maintain a safe, welcoming environment across terminal, parking, and curbside areas.

The role requires attentive communication, strong customer service, the ability to respond to emergencies, and availability for Sunday-Thursday evening shifts from 4:00 PM to

Formación

• Provide excellent customer service and information to passengers, visitors and airport staff.
• Ability to communicate clearly and professionally in person and over the phone.
• Be able to work weekends, nights and holidays as required.

Responsabilidades

• Serve as a front-line ambassador at the Burlington International Airport terminal, roadways and parking office.
• Provide accurate information regarding flight activity, terminal layout, airport services, and amenities.
• Coordinate with airport staff, airlines, security, and emergency personnel as necessary.
• Maintain a visible presence throughout terminals, curbside, and public areas.
• Monitor the terminal and garage environment and report unusual events or hazards.

Conocimientos

Customer service

Communication

Teamwork

Public safety

Educación

High school diploma or equivalent

Descripción del empleo

The City of Burlington seeks an Airport Ambassador to provide information, assistance, and security at the Patrick Leahy Burlington International Airport. You will engage customers, answer questions, handle basic transactions, and help maintain a safe, welcoming environment across terminal, parking, and curbside areas.

The role requires attentive communication, strong customer service, the ability to respond to emergencies, and availability for Sunday-Thursday evening shifts from 4:00 PM to