Airport Catering Operations Supervisor — On-Time & Safe

Gate Gourmet; Seattle (WA); On-site; USD 80,000 - 92,000; Full time

Job summary

Gate Gourmet in Seattle, WA is seeking an entry-level supervisory role to coordinate daily catering operations on the airport ramp. The Airport Tower Representative acts as the central liaison among catering drivers, ramp teams, airline customers, and airport partners, ensuring safe, efficient, and on-time aircraft servicing.

Strong decision-making in a fast-paced setting is essential. This position requires flexibility, excellent communication, and the ability to manage multiple priorities

Qualifications

• Minimum 3 years in a customer service capacity.
• 1 year directing the work of others.
• Experience in airport operations, logistics, or catering preferred.

Responsibilities

• Coordinate and direct catering drivers and ramp staff to ensure on-time performance.
• Provide day-to-day operational oversight and support to frontline crew.
• Monitor schedules and adjust resources to accommodate changes.
• Maintain awareness of airport and airline operations to support service continuity.
• Communicate real-time updates to drivers and airline stakeholders.

Skills

Airfield ops coordination

Dispatch & routing

Resource allocation

On-time service

SIDA credentials

Ramp safety

Communication

Team leadership

Education

High School diploma required

College degree preferred

Job description

Gate Gourmet in Seattle, WA is seeking an entry-level supervisory role to coordinate daily catering operations on the airport ramp. The Airport Tower Representative acts as the central liaison among catering drivers, ramp teams, airline customers, and airport partners, ensuring safe, efficient, and on-time aircraft servicing.

Strong decision-making in a fast-paced setting is essential. This position requires flexibility, excellent communication, and the ability to manage multiple priorities