Airport Car Rental Customer Service Agent

Enterprise Mobility; New York (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility operates the National/Alamo brands and is hiring a Customer Service Agent at JFK Airport in New York. You will greet customers, assist with Emerald Aisle rentals, and ensure a friendly, efficient experience throughout the car rental process.

The base pay is $21.25 per hour with a health care supplement up to $5.92 per hour, bringing total potential hourly rate to $27.17. Benefits include PTO, 401(k) with matching, health, life, dental, vision insurance, training, and employee

Qualifications

• Minimum 1 year of customer service experience.
• Must be 18+ and eligible to work in the United States.
• High School Diploma or GED required.
• Must live within a 1 hour commute of the location.
• Must read, write, and understand English.
• Must have a valid, unrestricted U.S. driver’s license.

Responsibilities

• Greet customers and answer questions by brand.
• Process rental agreements and reservations.
• Assist with exchange and return of vehicles.
• Provide directions and local information.
• Maintain clean and organized rental counters.
• Seek to improve job performance through training.

Skills

Customer service

Microsoft Office

PC literacy

Education

High School Diploma or GED

Tools

Odyssey

Job description

Enterprise Mobility operates the National/Alamo brands and is hiring a Customer Service Agent at JFK Airport in New York. You will greet customers, assist with Emerald Aisle rentals, and ensure a friendly, efficient experience throughout the car rental process.

The base pay is $21.25 per hour with a health care supplement up to $5.92 per hour, bringing total potential hourly rate to $27.17. Benefits include PTO, 401(k) with matching, health, life, dental, vision insurance, training, and employee