JFK Emerald Aisle Concierge

Enterprise Mobility; New York (NY); Presencial; USD 29.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Descripción de la vacante

Enterprise Rent-A-Car at JFK airport in New York is hiring a Customer Service Agent to provide friendly, efficient service throughout the rental process and to assist Emerald Aisle members. The role emphasizes greeting customers, guiding brand differences, and ensuring smooth transactions at the counter.

The position offers $21.25/hour base pay plus a health-care supplement of up to $5.92/hour (total up to $27.17/hour) with potential bonuses. Location: JFK, NY 11430.

Formación

• Must be at least 18 years old and authorized to work in the United States.
• High School Diploma or GED required.
• Minimum 1 year of customer service experience.
• Basic PC skills; familiarity with Odyssey is a plus.

Responsabilidades

• Greets and assists customers; explains differences between brands when applicable.
• Verifies rental agreement and reservation; prepares documents accurately.
• Manages returns, exchanges, and payments; ensures clear understanding of rates.
• Answers phones promptly; maintains neat counter and customer areas.
• Maintains regular attendance and punctuality; participates in training and development.

Conocimientos

Customer service

Communication skills

Attendance reliability

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Odyssey

Descripción del empleo

Enterprise Rent-A-Car at JFK airport in New York is hiring a Customer Service Agent to provide friendly, efficient service throughout the rental process and to assist Emerald Aisle members. The role emphasizes greeting customers, guiding brand differences, and ensuring smooth transactions at the counter.

The position offers $21.25/hour base pay plus a health-care supplement of up to $5.92/hour (total up to $27.17/hour) with potential bonuses. Location: JFK, NY 11430.