Airport Café Ops Leader: Growth & Guest Experience

CC Holdings Restaurant Management Group; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Bonus programs

PTO

Insurance contributions

401(k)

Employee discounts

Growth opportunities

Job summary

CC Holdings Restaurant Group is seeking an Assistant Manager for its Indianapolis airport location. You will support daily operations, lead a 20+ member team, ensure exceptional customer experiences, and promote the HEART Culture across shifts, including nights and weekends.

The role offers full-time hours, growth opportunities, and a focus on hospitality excellence within a locally owned restaurant group serving local communities.

Qualifications

• Demonstrated leadership and communication skills.
• Experience managing teams in hospitality/food service.
• Strong guest service focus and problem solving.

Responsibilities

• Promotes and facilitates the HEART Culture.
• Supports the General Manager in daily operations.
• Provides an exceptional overall customer experience.
• Coaches and develops hourly team members to improve performance.
• Handles guest concerns and resolves issues professionally.
• Ensures inventory and product ordering align with pars.

Skills

People leadership

Customer service

Operations coordination

Food & beverage knowledge

Tools

Microsoft Office

Job description

CC Holdings Restaurant Group is seeking an Assistant Manager for its Indianapolis airport location. You will support daily operations, lead a 20+ member team, ensure exceptional customer experiences, and promote the HEART Culture across shifts, including nights and weekends.

The role offers full-time hours, growth opportunities, and a focus on hospitality excellence within a locally owned restaurant group serving local communities.