Airline Wheelchair Passenger Support Specialist

Huntleigh USA Corporation; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS seeks a Passenger Service Attendant – Wheelchair Agent/cabin cleaner to assist airline passengers needing wheelchair support and to help maintain safe, comfortable travel experiences at Kansas City locations. Duties include guiding passengers, coordinating with dispatch and gate agents, and adhering to TSA procedures.

The role requires reliability, ability to read/write English, and compliance with drug testing rules.

Qualifications

• Must be able to read, write, and follow verbal and written instructions in English.
• Must pass a drug and alcohol test as required (DOT or Non-DOT) and submit to random testing.
• Reliable transportation and a reliable phone number for contact.

Responsibilities

• Transport passengers safely to and from required locations while staying alert to hazards.
• Provide special assistance, information, and directions to passengers as needed.
• Project a positive and friendly image when interacting with passengers, airlines, staff, and the public.
• Coordinate with dispatcher for assignments and with gate agents regarding wheelchair passengers.
• Comply with TSA checkpoint screening requirements and processes.
• Complete incident reports for accidents and unusual events while transporting passengers.
• Maintain wheelchair logs to document pushes and activities.
• Perform other duties as required.

Job description

Paycom - ATS seeks a Passenger Service Attendant – Wheelchair Agent/cabin cleaner to assist airline passengers needing wheelchair support and to help maintain safe, comfortable travel experiences at Kansas City locations. Duties include guiding passengers, coordinating with dispatch and gate agents, and adhering to TSA procedures.

The role requires reliability, ability to read/write English, and compliance with drug testing rules.