Airline Passenger Service Agent - Flexible Shifts

Trego Dugan Aviation Of Grand Island Inc; Morrisville (NC); On-site; USD 20,000 - 36,000; Full time

Job summary

Breeze Contract in Morrisville, NC is seeking a customer-service oriented Clerical staffer for full-time hours tied to airline operations. You will handle ticketing, baggage checks, seating assignments, and passenger information while ensuring safety procedures and regulations are followed.

Flexibility with shifts, including nights, weekends, and holidays, is required. Prior airport or customer-service experience is a plus, and good English reading/writing skills are essential.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years of customer service experience or related training.
• Proficient with computers and typing 25 wpm.

Responsibilities

• Process tickets and check baggage.
• Provide information on arrival times, procedures, and seating.
• Assist customers with special needs and accommodate arrangements.
• Enforce FAA, airline, and airport regulations.
• Handle denied boarding situations and coordinate hotel/voucher accommodations.
• Support operations, ramp, and commissary duties as needed.

Skills

Customer Service

Communication

English literacy

Education

High School diploma or equivalent

Tools

Basic Computer Skills

Typing 25 wpm

Job description

Breeze Contract in Morrisville, NC is seeking a customer-service oriented Clerical staffer for full-time hours tied to airline operations. You will handle ticketing, baggage checks, seating assignments, and passenger information while ensuring safety procedures and regulations are followed.

Flexibility with shifts, including nights, weekends, and holidays, is required. Prior airport or customer-service experience is a plus, and good English reading/writing skills are essential.