Airline Passenger Assistant

ABM Industries Inc.; Midland (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

ABM Industries Inc. is seeking an Airline Passenger Assistant (Wheelchair Agent) in Midland, Texas. The role focuses on providing exceptional customer service to passengers requiring wheelchair assistance, with opportunities for tips and comprehensive benefits. This position is suitable for individuals entering the workforce or requiring limited experience.

Benefits

Comprehensive benefits package

Military and veteran friendly employer

Qualifications

• Must be 18 years of age or older.
• No prior experience required; on-the-job training provided.
• Preferred: One year of customer service experience.

Responsibilities

• Transport passengers safely in wheelchairs.
• Assist with baggage retrieval and transport as needed.
• Comply with safety precautions while working.

Skills

Customer Service

Job description

Job Summary Details:
Pay: $15.00 an hour plus tips.
The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.
Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visitABM Employee Benefits| Front Line Team Members| (Programa de Beneficios de ABM)

Basic Qualifications:
• Must be 18 years of age or older • No high school diploma, GED or college degree required • No experience required and on the job training provided
Preferred Qualification:
• One (1) year of customer service experience preferred
Responsibilities:
• Follow safety precautions at all times while transporting passengers • Positive interpersonal interaction with passengers • Comply with all client and/or site security requirements and processes • Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds • Assist passengers with baggage retrieval and transport, if necessary • Coordinate assignments with dispatchers and gate Agents, if necessary • Complete thorough Incident Reports
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1